Privacy Policy

1. The Scope

This policy explains what Personal Data the Company collects from individuals and how it processes, shares, secures, and manages that data.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or recognised through a combination of information we hold or can access.

The Policy defines "processing" as any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from persons younger than 18, nor do we knowingly permit them to use our services. If we become aware of any information relating to children, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our service, channels, or website, we collect your Personal Data. We may also request your Personal Data in certain instances.

In some cases, we collect your Personal Data by analysing how you use our Services and service channels, or by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

You aren't obliged to provide us with any personal data. However, in certain circumstances, failing to supply us with necessary personal data may prevent us from delivering our services or may restrict your access to the website.

4. What Personal Data We Collect

The information you collect is not personal information and cannot be used to identify you.

Personal data you provide to us: any information you voluntarily share when you connect to a third-party online trading platform through us.

When you provide personal information directly to third-party trading platforms, this typically includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.

5.3 Contact us via email for more details about the processing required to protect our legitimate interests.

5.4 Below are the reasons and legal grounds under which we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party service providers — such as hosting, storage, and IP address analysis providers — to help us improve user experience.

6.2 You can also request that we share your Personal Data with third-party trading platforms. We will provide the Personal Data you've given us to these platforms, and their use of your information is governed by their own privacy policies. Your Personal Data may be shared with multiple third-party trading platforms.

The Company may share Personal Data with related entities or business partners to obtain the resources needed to enhance and improve its products and services.

If the Company needs to protect the rights of third parties or assets, it may disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, buyers, or lenders to the Company or other group entities in the event of a transaction (including asset transfers or sales), merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.

7. Cookies and Services from Third Parties

We may use third-party services, such as advertising and analytics providers, on our website. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device when you visit our website. We use cookies to understand your preferences and browsing habits, enhance your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.

7.3 We use two main types of cookies on our site. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies, on the other hand, remain on your device after you close your browser. These help us recognise you as a returning visitor and make it easier for you to access the website.

Please be aware that certain functions and features of the Website may not work as expected if this occurs.

Online Tracking Notice: This service does not currently honour do-not-track signals.

8. Retention of Personal Data

The Company will retain your Personal Data for as long as necessary to fulfill the processing purpose outlined in this Policy, or for longer periods as required by applicable law, regulations, policies, and court orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it's no longer required.

9. International Transfers

Your personal information may be transferred to other countries, including to third countries or international organisations. We take all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.

9.3 The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Email us at: support@orven-logrel.com

10. Security of Personal Data

We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that your Personal Data will remain completely secure at all times. We are also not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorised access by third parties, or circumstances beyond our control.

10.3 If we're required by law or other circumstances beyond our control to share your Personal Data with third parties—such as public authorities—we must do so. However, we cannot guarantee the security measures those third parties apply to your information in these situations.

Personal Data cannot be transferred over the internet with complete security. We cannot guarantee the safety of Personal Data you send to us online.

11. Hyperlinks to Third Party Websites

11.1 The website contains links to third-party sites and applications that fall outside the Company's control. We are not responsible for how these sites or apps collect or process your personal data. This Policy does not apply to activities conducted through those external platforms.

11.2 When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest you review what Personal Data you choose to share with them.

12. Modifications to This Policy

12.1 This Policy may be updated at any time. If we make changes, we'll notify you by posting the updated Policy on our website.

12.2 Additionally, when we make significant changes to this Policy, we'll notify you through appropriate channels and publish an announcement on our website.

Any amendments, unless explicitly specified otherwise, will take effect following publication of the revised Policy.

13. Your Rights

You have the right to ask us to check that your Personal Data is accurate, correct any errors, and delete information we no longer need. You can also limit how we process your personal information.

If you're an EEA resident, please see this page for your rights regarding your Personal Data. You can request to exercise these rights by emailing the address below.

13.3 Access rights The Company can verify the accuracy of your Personal Data that it processes. If your data is accurate, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed at no charge, though a reasonable fee may apply for additional copies. The data will be made available electronically upon request. Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, the Company may refuse the request or limit its ability to fulfil it.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete Personal Data about you be corrected, considering the purpose of processing.

13.5 Right to Erasure The following reasons apply: (a) Personal Data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your Personal Data based on legitimate interests pursued by Us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be removed to comply with a legal obligation. This right does not apply where processing is necessary (a) to fulfil an obligation required under European Union law or Member State law; or (b) to establish, exercise or defend legal claims.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you can request that the Company limit how your Personal Data is processed. Once restricted, your Personal Data may only be retained with your consent or to establish, exercise or defend legal rights — either your own or those of another individual — or where there is a matter of significant public interest within the European Union or a Member State.

13.7 Right to data portability If your Personal Data is processed by an automated system based on your consent or a contract you're party to, you have the legal right to review and request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure remains unaffected by exercising your right to data portability. The exercise of this right does not prejudice the rights or freedoms of others.

13.8 Right to challenge You have the right to object at any time to any use of your Personal Data that is based on legitimate interests pursued by the Company or a third party. This right is not limited to profiling based solely on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may only continue processing if you cannot show that your rights, freedoms, or interests outweigh our grounds, or if processing is necessary for the establishment, exercise, or defence of legal rights. Regarding direct marketing, you have the right to object to processing of your Personal Data at any time.

13.9 Right to refuse consent You may revoke your consent for Us processing Personal Data about you at anytime. This won't affect the legality of any processing that relied on your consent before the removal. You are entitled to lodge a complaint with the supervisory authority in your jurisdiction. You may also appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding Personal Data processing within the European Union. The laws of the European Union and Member States may limit your rights regarding Personal Data concerning you, as detailed in this section 13.

13.10 We'll provide the information you request under section 13 of this agreement within one month of receiving your request. If necessary, we may extend this timeframe to up to two months, depending on the nature and volume of your request. We'll notify you of any extension and the reasons within one month of receiving your request.

13.11 As long as it does not conflict with section 13 of the law, any information you request under your section 13 rights will be provided at no cost. If your request is unfounded or excessive — particularly if repeated — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the action you've requested. We may also decline to act.

If we have doubts about the identity of the person who submitted your request, we may ask them to provide reasonable proof of identification.